Business ko Brand banana hai? Toh Heyo IVR + WhatsApp lagana hai!

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How Heyo App Works

Heyo Plans and Pricing

Heyo Pro plan

₹ 600 /month

Small business plan

₹ 300 /month

See Heyo Phone In Action

Monday To Friday – 2 PM IST

Join FREE Daily Demo at 2 PM and learn how to use Heyo Phone for your Business

One Mobile App to
Manage All your Business Communications

Virtual Number + IVR

Direct customers to right department or agent with simplified Heyo IVR Solutions

WhatsApp Campaigns

Easily setup and run bulk Whatsapp campaigns within the Heyo Phone App

WhatsApp Multi-user Chat

Manage all your customer-staff WhatsApp on Heyo.

Call Recording

Record all phone calls and track customer service by your staff or receptionist.

Welcome Greetings

Setup a custom greetings message for incoming calls and look professional.

Staff Analytics & Rating

Evaluate the performance of your staff through daily reports & ratings with Heyo.

Why is Heyo Phone best choice for your business?

1 Number for IVR & WhatsApp

Boost efficiency with 1 number for all your IVR and WhatsApp business communications

Turn your business into a brand

With a professional number, custom caller tune, higher google rating and sharable business card.

10X More Leads

Get more customer enquiries with a professional number and call distribution.

Zero Down-time

Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime

Monitor Staff

Monitor and track all of your staff performance with call analytics and reports

Increase Google Presence

Boost your rating on your Google my Business profile by linking it with Heyo.

Heyo Phone Other Features For Business Communication & Growth

IVR

Set up and Manage your business calls easily with Heyo IVR system

WhatsApp

Grow your business and get more leads with WhatsApp Business API integrated with Heyo.

Call Recording

All calls are securely recorded & stored on cloud for quality checks and training.

Business Caller Tune

Get professional with customized business caller tunes to greet your customers.

Call Analytics & Tracking

Monitor your team closely with daily call analytics & tracking.

Improve GMB Rating

Integrate your GMB profile with Heyo Phone for improved reviews & ratings.

Missed Call Alerts

Stay informed all the time with Heyo Phone missed call alert notifications.

Voice Mail

Never miss a customer interaction with the convenient voicemail feature.

Local Business Phone Number

Choose from a local DID number for your area without any additional SIM.

Checkout The No.1
Trusted and Secured

IVR + WhatsApp Provider Ratings Across All Platforms

Heyo Lagega Toh Business
Badhega

Join 1 Lac+ Businesses on Heyo. Get Rs 100 extra off.

Heyo FAQs

What is Heyo Phone?

Heyo Phone is a Digital Phone Line designed for Small businesses so the business owners can interact with customers efficiently. Heyo aims to professionalize and simplify the way businesses manage their calls and helps business owners distribute customer calls amongst their staff thereby helping them keep a track of all their business calls in a single place.

Can I choose the number of my choice?

No, as we provide fixed DIDs, the option to choose a number will not be available. An available number will be automatically picked and assigned to your account.

How can I activate WhatsApp on Heyo?

To activate WhatsApp on Heyo Phone you need to follow these simple steps:
Step 1:- Tap on ‘Create WhatsApp Business Account’ from your main Heyo Screen.
Step 2:- Login with Facebook to continue with your onboarding process.
Step 3:- After successful Login, fill your Business Details & click on ‘Create Whatsapp Business Account’.
Step 4:- Creating the WhatsApp Business Account will take some time.
Step 5:- If WhatsApp Business Account creation fails you can tap on ‘Retry’ to complete the process.
Step 6:- Once your WhatsApp Business Account onboarding process is successfully completed, you can start interacting with your customers easily.

How to Set up IVR with Heyo Phone?

If you are in the ₹600 plan, you are eligible to use the IVR option on Heyo. GO to Settings in Heyo App – Call & Staff – Play welcome message & IVR – SETUP IVR.

How many staff members can be added?

The number of staff you can add to your Heyo business phone number depends on the plan you choose.

• With the Heyo Lite plan at ₹300/month, you can add 2 users (1 owner and 1 staff) without IVR but with WhatsApp integration. 
• The Heyo Pro plan at ₹600/month allows you to add up to 5 users (1 owner and 4 staff) and includes IVR and WhatsApp integration.

How is Heyo WhatsApp different from WhatsApp Business App?
• Heyo Phone’s WhatsApp API is designed specifically for businesses and offers more advanced features compared to the regular WhatsApp Business App. 
• Another useful feature is the Multi-Agent Chat, where multiple team members can work together on a single customer conversation.
• This helps to give faster responses and better customer support, which is not as easily done with regular WhatsApp Business.
 You can see their chat history and metrics to understand how well they’re handling customer inquiries.
• You can choose from different types of message templates. Utility for basic messages, Marketing for promotional content, and Service for customer service interactions.
How much does WhatsApp API cost on Heyo?
Heyo offers its WhatsApp API integration on two plans:
• Heyo Lite Plan: ₹300/month, including 2 users (1 owner, 1 staff), without IVR but with WhatsApp.
• Heyo Pro Plan: ₹600/month, including 5 users (1 owner, 4 staff), with IVR and WhatsApp.

Additionally, charges apply for sending messages based on the type of template used:
• Utility template: ₹0.308
• Marketing template: ₹0.726
• Service template: ₹0.29
Each plan includes the first 1000 incoming conversations free per month.
What is the advantage of Heyo WhatsApp?
Here are some advantages of Heyo WhatsApp that sets it apart:
• Affordability – Plans start at ₹300/month, making it cost-effective for small businesses.
• Multi-user Support – Heyo Lite and Pro plans allow multiple staff members to handle customer interactions.
• Automation – Automated message templates help simplify customer communication and marketing efforts.
• Quick & Responsive Customer Support – Features like Multi-Agent Chat ensure efficient and timely responses to all customer queries.
Is KYC & GST mandatory to use my Heyo number?
 
TRAI mandate states that without KYC the users will not be assigned with a new number. The users, however, can still continue to use their Heyo number without adding their GST details.
Can my customers call back on my Heyo number?
Yes, your customers can call back on your Heyo number. Heyo Phone App provides a complete call management solution for your business which includes outgoing and incoming calls with many other important features like Whatsapp, IVR, Call recording, business caller tune and many other important call features. 
Heyo Smart Business Phone Number works as a complete business communication solution.
What is the difference between the ₹300 & ₹600 plan in Heyo?
In ₹300 plan you will be getting the 2 Staff Members only (1 Admin & 1 Staff Member), Whatsapp API, Unlimited Minutes and all the HEYO Phone Features except IVR.

In ₹600 plan you will be getting the IVR, 5 Staff Members only (1 Admin & 4 Staff Member), Whatsapp API, Unlimited Minutes and all the HEYO Phone Features.

IVR and the Staff Members is the biggest difference between 2 plans.
Can I Upgrade from HEYO Lite plan to HEYO Pro Plan?
Yes you can upgrade from lite plan to pro plan at any point of time simply by going to the plan & invoice settings in the Heyo App.
Is GST mandatory for KYC?
You can complete your KYC simply with Aadhaar to use Heyo Phone.
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